Privacy for a transfer-focused product.

Last updated: 30 August 2026. FileFast verifies senders, serves recipient downloads, protects the platform from abuse, and keeps detailed data only while it has a clear job.

Data we process

The exact data depends on whether you send, receive, administer, pay for or report a transfer.

Account and contact data

Email address, profile details, authentication settings, notification preferences and workspace membership.

Transfer data

Uploaded files and folders, filenames, sizes, recipients, messages, access settings, previews, comments and delivery activity.

Safety data

IP address or minimized network identifiers, browser and device information, referrers, request logs, scan outcomes and abuse reports.

Billing and support data

Plan, order, invoice, transaction, store-purchase, seller-payout, education, feedback and legal request details.

Why we process it

We use data to operate transfers, authenticate senders, deliver files, maintain transfer history and analytics, administer plans and workspaces, respond to support or legal requests, protect recipients, prevent fraud and improve reliability.

Service providers may process data for infrastructure, private storage, transactional email, payment processing, app-store billing, security scanning, customer support and privacy-minimized product measurement. They may use it only for the contracted service.

Retention and choices

File content follows the expiry, inactivity, recovery and cleanup rules shown in the product and on the security and retention page. Account, billing, audit, abuse and security records can follow separate required retention when needed to provide the service, resolve disputes or meet legal duties.

Depending on your location, you may ask to access, correct, delete, restrict or receive a copy of personal data, object to certain processing, or withdraw consent where consent is used. Submit a privacy request through the FileFast contact form.

Contact FileFast